John Fidalgo

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Professional Overview

  • Excellent interpersonal skills, wide experience in multicultural, VIP and Diplomatic environments

  • Rich mix of IS/IT technical know-how, business management and business intelligence

  • Good background in managing diverse projects in 4 continents over various sectors of activity

  • Experience in developing countries, stress-resistant and high adaptability to complex environments

  • Excellent organizational and leadership skills, business analysis and process optimization

  • Strong problem-solving and solutions-building skills, business and client-oriented

  • Able to envision future trends/paths and provide recommendations for long-term

  • Transversal experience in CRM/Sales, Import/Export, Logistics an Information Technology

Knowledge & Skill Areas
Fluent in English, French and Portuguese • Basic level in Spanish and Italian • Learning German and Russian • Business Analysis & Project Management • Product Pricing, Forecasting, & Revenue Projections • Sales Data Modelling • Enterprise Application Integration • Order, Shipping & Sales Processing Operations • Solid experience in Import/Export, OEM manufacturing, maritime logistics and incoterms • Good knowledge of renewable energy technologies

Information Technology Knowledge & Skills

ITIL and CISSP certifications in progress • ERP, CRM, CMS, DBMS • Cloud-Based/SaaS Solutions • Software development PHP/MySQL, VB/VBA/Access, C+, Java • IT Disaster Recovery Plan Implementations • System Development & Integration • Solid technical knowledge on Windows networks, servers and workstations • Consultancy, training and support on Information Technology Systems

Work Experience
2010-2013 : Business Development Manager, Top BRIC, Brazil/China/Europe/South Africa
2007-2010 : Sales Director /
Managing Director, JBC, Cape Verde
2003-2006 : Sales & Marketing Manager /
Audit Coordinator, Heineken/SCC, Portugal
1994-2002 : Sales
Director / CIO, Logik Solutions Informatiques, France

Earlier Work Experience

  • IT Project Manager, Fidalgo Enterprises Limited, UK

  • Head of IT Department, Fabrimar, Portugal

  • IT Systems Analyst, Micromatica/Eniesse/War Navy, Portugal

  • IT Systems Analyst, Caixa Economica Federal, Brazil

Education & Training
ITIL in progress (2013)
Independent Learning
Microsoft Windows Server Advanced (2005)
iversity of Minho, Tecminho, Braga, Portugal
CAD/DTP Design & Development (1994)
University of Toulouse, Greta, Millau, France
IT Systems Analysis / Business Computing (1990)
University of Sinos, Unisinos, Porto Alegre, Brazil

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